Employee Spotlight: Fanta
Caregiver at Northigh Location
What do you do for Our Family Home?
I am a caregiver and take care of our residents.
How long have you worked with Our Family Home?
I have been working with Our Family Home for 10 years. I started in 2009.
What do you enjoy most about your work?
Working with our residents. I enjoy having fun with them and taking care of them like they are my family. I lost my mother and often feel like I’m caring for her.
What do you enjoy doing outside of work?
Outside of work, I enjoy reading, going to church, spending time with my family and exercising.
What have you learned working with residents of Our Family Home?
I can help them, but they also help me. I enjoy working with our residents and I also feel better when I know I am helping them.
How does Our Family Home give residents and families more good days?
Our Family Home gives residents more good days by the way we take care of each person. If they’re happy, it makes me happy. We also help give assurance to their families. If we take great care of their loved one and are happy caring for them, it gives them greater comfort and peace.
“Dementia ran in my wife’s family, and as a physician, I could see the early signs of dementia developing. It was really hard on both of us. Initially I was able to care for Fran. Then, I started asking our kids to watch their mom while I was at work. As the disease developed, we finally reached a point where I realized she was never going to come back home.” – Edward Hall, M.D.
In late 2017, Ed Hall realized he could no longer provide the necessary 24-hour care that his wife, Fran, needed. Even with the help of his kids, they couldn’t fully attend to her needs. After being admitted into a memory disease unit at a nearby hospital, they realized Fran needed full-time care. They discussed in-home care, but ultimately decided that a care center would be better.
Ed, a physician himself, and his daughter, a nurse, worked with the hospital to gather a list local facilities and began setting up appointments. They were surprised by what they found – or really what they couldn’t find.
The centers were nice, even offering aroma therapy sessions and video games geared toward seniors with memory diseases. However, the majority of amenities weren’t suitable for Fran – or anyone whose disease has progressed or might progress quickly.
“It felt like they weren’t keyed into what Fran needed or might need. They were looking for less dependent residents, who could more easily navigate the center. Fran had lost her sense of smell a few years before and wouldn’t be able to follow a video game.”
Ed knew she needed more attentive care. Fran had also shown signs of belligerence, common for individuals with dementia, during the initial evaluations. Some of the centers identified this as a red flag for them and even declined to accept her.
After multiple dead ends, Ed and his daughter were referred to Our Family Home.
“We knew immediately this was the right place and they’ve been a godsend ever since. From the very first discussion, we could tell they had a different approach to caring for individuals with memory disease. They were cued into her needs and were equipped to manage her care, even as the disease progressed.”
According to Ed, most of the centers they looked at had a ratio of 1 caregiver: 8 residents during the day and 1 caregiver: 16 residents at night. They were surprised to learn that Our Family Home has 2 caregivers: 5 residents during the day and 1 caregiver: 5 residents at night. This was unprecedented to them.
“Honestly, I believe that if Fran didn’t have the level of care she’s been receiving from Our Family Home, she probably wouldn’t be with us today. The staff is great. They bond with the residents and show a genuine concern about their care. I still see Fran nearly every day, but I have no worries that when I’m not there that her care is any different. I can’t say enough good things about them.”