Employee Spotlight: Philip Owens
What do you do for Our Family Home?
I am a team leader with Our Family Home. In this role, I work with our care team and residents and help ensure that their needs are being met. More specifically, I help make sure that our reports are completed, medication is being managed properly and coordinate menus.
How long have you worked with Our Family Home?
It will be two years in January.
What do you enjoy most about your work?
The residents. I enjoy interacting with our residents and engaging in conversation with them. I’m grateful for the things I’m learning at Our Family Home and the continued communication between the owner and the caregivers. We’re close.
What have you learned working with the residents of Our Family Home?
I have learned to have patience working with Alzheimer’s residents. It’s a different kind of care, where you can’t just walk into it. You gain a different experience working in this environment.
How does OFH give residents and families more good days?
We give residents more good days by going above traditional care standards. And, definitely our ratio. The 5 to 2 ratio is a good care system. We spend 12 hours a day with our residents, therefore we build trust, understand their needs and adjust our behavior based on their personalities.